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Dr Wrinkle-less

Privacy Policy

Last Updated: May 1, 2025

 

1. Introduction

Dr Wrinkle-less ("we", "our", or "us"), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

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2. Information We Collect

We collect the following types of personal information:

  • Personal identification information: Name, contact details (phone number, email), home address, and age.

  • Medical information: Detailed medical history is collected in person during consultations, not through our website.

  • Photography consent: Photography consent forms are provided and completed in our office.

  • Website usage data: We may collect information about how you use our website including IP address, browser type, pages visited, and time spent on our site.

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3. How We Use Your Information

We use your personal information for:

  • Providing and managing the services you request

  • Communicating with you about your appointments and treatments

  • Maintaining accurate records of your treatments and consultations

  • Ensuring the safety and appropriateness of treatments

  • Improving our services and website experience

  • Complying with our legal and regulatory obligations

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4. Legal Basis for Processing

We process your personal information based on:

  • Contract: Processing necessary for the performance of our contract with you

  • Legitimate interest: Where processing is in our legitimate interests and not overridden by your rights

  • Consent: Where you have given clear consent for us to process your personal data

  • Legal obligation: Where processing is necessary for compliance with legal obligations

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5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. We will notify you about our specific cookie usage when this feature is implemented.

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6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your personal data is stored securely, and access is restricted to authorized personnel only.

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7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Medical records are retained in accordance with NHS and healthcare regulatory guidelines.

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8. Your Rights

Under data protection laws, you have rights including:

  • The right to access your personal data

  • The right to correct inaccurate personal data

  • The right to erasure (in certain circumstances)

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

  • Rights related to automated decision making and profiling

To exercise any of these rights, please contact us using the details below.

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9. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services (such as payment processing).

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10. Marketing Communications

We currently do not send marketing communications to clients. If we decide to do so in the future, we will seek appropriate consent and provide clear opt-out options.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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12. Contact Information

If you have any questions or concerns about our Privacy Policy or practices, please contact us at:

Dr Wrinkle-less
24 Oak Country Green
BT47
Londonderry, Northern Ireland

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info@drwrinkleless.com
+44 7894350888

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13. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

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